Privacy & Cookies Policy

Effective Date: 08-08-2025
Last Updated: 25-08-2025

Freckle Rodeo (“we,” “our,” “us”) values the trust you place in us. This Privacy & Cookies Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.frecklerodeo.com] (“Site”), engage with our services, or otherwise interact with our global creative agency.

We are an international digital branding and design studio. As such, we are committed to protecting your privacy and handling your personal data in compliance with applicable laws, including the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other international privacy frameworks.

1. Information We Collect

a) Personal Information

Name, email address, phone number, company name, job title
Billing details and payment information (if you purchase services)
Any information you voluntarily provide through contact forms, consultations, or sign-ups

b) Technical & Usage Information

IP address, browser type, operating system, device information
Pages visited, time spent on our Site, and clickstream data
Cookies, web beacons, and similar technologies

c) Creative & Project Information

Brand assets, design references, or project materials you provide for the purposes of engaging our services
Communications, feedback, and project history with Freckle Rodeo

2. How We Use Your Information

We process information for the following purposes:

To provide, manage, and deliver our branding and digital services
To respond to enquiries, project requests, and client communications
To process payments and maintain accounting records
To improve our Site, services, and client experience
To send updates, newsletters, or marketing communications (with your consent, where required)
To comply with legal and regulatory obligations

3. Legal Basis for Processing (GDPR)

Where GDPR applies, we process personal data on the following legal bases:

Contractual necessity – to perform a contract or take steps at your request prior to entering into a contract
Legitimate interests – for business development, security, analytics, and improving our services
Consent – for marketing communications and use of cookies (where required)
Legal obligations – to comply with applicable laws and regulations

4. Sharing & Disclosure of Information

We do not sell your personal data. We may share your information with:

Trusted third-party service providers (e.g., web hosting, payment processors, analytics tools, email marketing platforms)
Professional advisors (e.g., accountants, legal counsel)
Affiliates or partners working with us on joint projects, subject to confidentiality obligations
Law enforcement, regulators, or courts where required by law

5. International Data Transfers

As a global company, your information may be transferred to and processed in countries outside your country of residence. Where required, we implement safeguards (such as Standard Contractual Clauses under GDPR) to ensure adequate protection of your data.

6. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy or as required by law. Project records, branding assets, and creative files may be securely archived for future reference unless you request their deletion.

7. Your Rights

Depending on your jurisdiction, you may have the following rights:

Access, correct, or delete your personal data
Withdraw consent at any time (where processing is based on consent)
Object to or restrict our processing of your data
Data portability (receive your data in a machine-readable format)
Lodge a complaint with a data protection authority

For California residents (CCPA), you have the right to:

Request disclosure of the categories and specific pieces of personal data collected
Request deletion of your personal data (with certain exceptions)
Opt-out of any sale of personal data (note: Freckle Rodeo does not sell personal data)

To exercise these rights, please contact us at privacy@frecklerodeo.com.

8. Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from loss, misuse, unauthorised access, disclosure, alteration, or destruction. However, no internet or electronic storage method is completely secure, and we cannot guarantee absolute security.

9. Cookies & Tracking Technologies

Our Site uses cookies and similar technologies to enhance your experience, analyse site traffic, and provide tailored services.

a) What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help us recognise your browser, remember your preferences, and improve your overall experience.

b) Types of Cookies We Use

Strictly Necessary Cookies: Required for the operation of our Site (e.g., security, account login).
Performance & Analytics Cookies: Collect information on how visitors use our Site (e.g., Google Analytics).
Functionality Cookies: Remember your preferences and custom settings.
Targeting/Advertising Cookies: Track browsing activity to deliver relevant ads or content.

c) Third-Party Cookies

We may use trusted third-party services that place cookies on your device for analytics, social media integration, or advertising purposes.

d) Managing Cookies

You can control and manage cookies through your browser settings. You may refuse non-essential cookies, but please note some features of the Site may not function properly without them.
Where legally required (e.g., under GDPR), we request your consent before placing non-essential cookies.

10. Third-Party Links

Our Site may include links to third-party websites or services. This Privacy & Cookies Policy does not apply to those sites, and we are not responsible for their privacy practices.

11. Children’s Privacy

Our services are not directed to children under 16. We do not knowingly collect personal information from minors. If we become aware that we have collected such information, we will take steps to delete it.

12. Changes to This Privacy & Cookies Policy

We may update this Policy from time to time. The revised version will be posted on this page with an updated “Last Updated” date. We encourage you to review it periodically.

13. Contact Us

For any questions, concerns, or requests regarding this Privacy & Cookies Policy, please contact:

Freckle Rodeo
Email: privacy@frecklerodeo.com
Website: [www.frecklerodeo.com]